Privacy Policy

Balaji Pets Funeral & Burial Services ("we", "our", "us") is committed to protecting the privacy of our clients. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website or contact us for our pet funeral, cremation, and burial services in Bengaluru.

1. Information We Collect

We collect information when you voluntarily contact us through our website, call us, or send us a message. The types of information we may collect include:

• Your name and contact details (phone number, email address)
• The nature of the service you require
• Your address or location (to arrange pickup or home visit)
• Details about your pet (type, name, approximate size or weight)
• Any additional information you choose to share with us

We may also collect technical information such as your IP address, browser type, and pages visited on our website to improve our services and user experience.

2. How We Use Your Information

The information you provide is used solely to:

• Respond to your enquiries and provide the pet funeral services you request
• Coordinate pickup, transport, cremation, burial, or other arrangements
• Follow up with care or compassionate support after the service
• Improve our website and service quality
• Comply with legal or regulatory requirements

We do not use your information for unsolicited marketing. We will only contact you for purposes directly related to the service you've requested or enquired about.

3. Information Sharing

We respect your privacy deeply. We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Priests or ceremony coordinators involved in arranging the rites you've requested
• Trusted local transport partners who assist with pet collection and delivery
• Legal authorities, if required by law

Any third party involved in our services is instructed to treat your information with the same confidentiality and care as we do.

4. Data Security

We take reasonable precautions to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our team is instructed to maintain strict confidentiality regarding all client information. Given the sensitive nature of the services we provide, we treat privacy as a matter of the highest importance.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or WhatsApp. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.

7. Retention of Data

We retain your personal information only for as long as it is necessary to provide you with our services or to comply with legal obligations. Once information is no longer required, we dispose of it securely.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent to the use of your information at any time

To exercise any of these rights, please contact us at balajipetfuneral1990@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: +91 97407 43712
• Email: balajipetfuneral1990@gmail.com
• Address: 630, 5th Main Rd, B Channasandra, Lakshmamma Layout, Kasturi Nagar, Bengaluru, Karnataka 560043